Privacy Policy

Last updated: May 2025 

This Privacy Policy describes how Sasha & Noah Cotton Kids SARL  collects, uses and discloses your personal information when you visit, use our services or make a purchase on Sasha-noah.com  or communicate with us about the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you," "your," and "yours" refer to the user of the Services, whether a customer, website visitor, or other person from whom we collect information under this policy. 

Please read this Privacy Policy carefully. 

 

Changes to this Privacy Policy 

We may update this Privacy Policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised version on the Site, update the "Last Updated" date, and take any necessary measures in accordance with applicable law. 

How we collect and use your personal information 

To provide the Services, we collect personal information about you from a variety of sources. The information collected varies depending on your interaction with us. 

In addition to the specific uses listed below, we may use your information to communicate with you, provide or improve the Services, comply with legal obligations, enforce our Terms of Service, and protect our rights and the rights of our users. 

Personal information we collect 

Information we collect directly from you 

Data you provide directly through the Services may include: 

    • Contact information, such as name, address, telephone number and email address. 
    • Order data, such as billing and shipping address, payment confirmation, etc. 
    • Account details, such as username, password, security questions. 
    • Customer Service, such as messages sent through our Services. 

Some features require this information. If you don't provide it, you may not have access to certain features. 

 

Information about your use of the Services 

We may also automatically collect certain data about your interaction with the Services ("Usage Data") by cookies, pixels and similar technologies. This includes device, browser, network, IP address, and other data related to your browsing. 

 

Third-party information 

We may receive data about you from third parties, such as: 

    • Companies that support our Site and services (for example, WordPress). 

    • Payment processors (bank account, card, billing details). 

    • Online tracking tools (pixels, SDKs, cookies) when you interact with our Site or our campaigns. 

Any data obtained will be treated in accordance with this policy. 

How we use your personal information 

    • Provision of products and services: Order processing, account management, shipping, returns, etc. 

    • Marketing and advertising: Sending promotional communications by email, SMS, or postal mail. We may personalize advertising on this and other sites. 

    • Security and fraud prevention: To detect and act against suspicious or malicious activities. 

    • Communication and service improvement: Customer service and functionality improvements. 

Cookies 

We use cookies to operate and improve our Site and Services. For more details about the cookies WordPress uses, please visit: http://www.wordpress/legal/cookies.ch 

You can set your browser to reject cookies, but this may affect your experience and some functionality of the Site. 

How we share your personal information 

We may share your information in certain circumstances, such as: 

 

    • Service providers (IT, payments, analytics, logistics, customer service). 

 

    • Business and advertising partners. 

 

    • Affiliates and business group. 

 

    • With your consent, for example, when using social networks. 

 

    • In commercial operations (mergers, bankruptcies), or for legal reasons. 

The following categories of data may be shared: 

Data category  Recipients 
Identifiers (contact, account, orders)  Suppliers, marketing partners, affiliates 
Commercial information (orders, service)  Suppliers, marketing partners, affiliates 
Internet activity (site usage)  Analytics and advertising providers 
Geolocation (IP, etc.)  Services on our behalf, business partners 

We do not use or share sensitive information without your explicit consent. 

 

Third-party sites and links 

We may include links to third-party websites. We are not responsible for their content, security, or privacy practices. We recommend reviewing their policies before interacting with those sites. 

Information about minors 

The Services are not intended for children. We do not knowingly collect data from minors. If you are a parent or guardian of a minor who has provided data, please contact us to delete it. 

Security and conservation of your data 

We take reasonable security measures, although none are foolproof. We cannot guarantee complete security. We recommend that you do not send us confidential information over insecure channels. 
We retain personal data as long as necessary to provide the Services or comply with legal obligations. 

Your rights 

Depending on your location, you may have the following rights: 

 

    • Access to your personal data. 

 

    • Elimination of personal data. 

 

    • Correction of inaccurate data. 

 

    • Portability of data. 

 

    • Opposition for sale, sharing or targeted advertising. 

 

    • Restriction of processing. 

 

    • Withdrawal of consent. 

 

    • Appeal of decisions. 

 

    • Managing communication preferences. 

You can exercise these rights through the Site or by writing to us at the address below. We may request verification of identity. We will not discriminate against you for exercising your rights. 

Claims 

If you wish to file a complaint about how we handle your data, please contact us. If you are not satisfied with our response, you can contact your local data protection authority (e.g., in the EEA). 

International users 

Your data may be transferred and processed outside your country. We use mechanisms such as EU Standard Contractual Clauses or equivalent contracts to protect your data when it is transferred outside of Europe. 

Contact 

For privacy inquiries or to exercise your rights, please contact us at: 

Raison social: Sasha and Noah Cotton Kids SARL
Email: info@sasha-noah.ch 
Adresse du siège social: 1815 Clarens, Switzerland 
Numéro TVA : 
Register of commerce: CHE-470.436.847 

For the purposes of data protection legislation, unless otherwise indicated, we are the controller of your personal data.